Privacy Policy
Last updated: July 14, 2026
AsanPay is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and protect your personal information when you use our website, mobile application, and agent banking services (AEPS, DMT, BBPS, and Settlement).
1. Information We Collect
To onboard you as a retailer banking agent and provide financial services, we collect:
- Identity Information: Name, mobile number, email address, physical shop address, PAN, and Aadhaar number.
- KYC Documents: Copy of PAN card, Aadhaar card, and biometric data (fingerprint scans) for AePS transactions.
- Transaction Records: History of money transfers, bill payments, withdrawals, commission logs, and settlement status.
- Device Information: IP address, device ID, operating system version, and biometric scanner connectivity logs.
2. How We Use Your Information
We use the collected information for the following business purposes:
- To verify your identity and complete merchant onboarding (KYC) in compliance with RBI guidelines.
- To process Aadhaar Enabled Payment System (AePS) cash withdrawals and instant money transfers (DMT).
- To calculate, log, and credit commission earnings and settle money to your linked bank account.
- To send transactional updates, bill receipts, security alerts, and customer support communications.
3. Data Security & Storage Guidelines
AsanPay takes security very seriously. We align with industry standards including:
- Biometric Data: Fingerprints scanned for AePS are encrypted instantly and transmitted directly to UIDAI/NPCI servers. We do NOT store biometric credentials on our local servers.
- Encryption: All API communications are secured using industry-standard SSL/TLS encryption.
- RBI & NPCI Standards: Our platform is built to fulfill security guidelines issued by the National Payments Corporation of India (NPCI) and Reserve Bank of India (RBI).
4. Data Sharing & Third-Party Integrations
We share transactional and identity data only with licensed partner banks (e.g. Yes Bank, ICICI Bank, IndusInd Bank) that sponsor our AePS/DMT gateways, and biller organizations via the BBPS network. We do not sell or rent merchant details to third-party marketing companies.
5. Contact Us
If you have any questions about this Privacy Policy or data handling, you can contact our grievance officer at:
Email: support@asanpay.inCorporate Address: AsanPay Fintech Private Limited, Level 4, fintech hub, Sector 62, Noida, Uttar Pradesh, India.